DIGITAL SERVICE DELIVERY

Digital Delivery Policy

This policy explains how IPTV Smarters Pro subscription access and setup information are delivered after an order.

Last updated: September 10, 2026

Digital product — no physical shipping

All subscription packages sold on this website are digital services. No box, card, disc or other physical product is shipped and no postal delivery fee applies.

Order verification

After checkout, the order and payment are reviewed. Access details are prepared only after successful verification. Verification may take longer when payment confirmation or customer information requires an additional check.

How access details are delivered

Connection details and relevant setup guidance are sent using the email address or WhatsApp contact supplied with the order. Depending on the selected setup, the information may include an M3U link or Xtream Codes login details and a link to the appropriate device instructions.

Customer responsibilities

• Provide a valid and accessible email address and telephone or WhatsApp number.
• Check spam or junk folders if an expected email is not visible.
• Confirm that the chosen device and player application are compatible.
• Keep access credentials private and do not share them beyond the purchased connection allowance.

Delivery problems

If access details have not arrived after payment verification, contact support with the order number and the purchaser’s name. Do not publish login details or payment information in public messages.

Activation and subscription period

The subscription duration and activation conditions are those shown on the purchased product page and confirmed with the order. Where applicable, support can help identify the correct setup for Firestick, Smart TV, Android, iPhone or iPad, Windows and macOS.

Need help?

Contact Support@Iptvsmartersprime.com, use our Contact page, or review the Refund and Returns Policy.