CUSTOMER INFORMATION

Terms and Conditions

These Terms and Conditions explain how digital IPTV Smarters Pro subscription orders are placed, verified, delivered and supported through IPTV Smarters Prime.

Last updated: September 10, 2026

1. Service description

We offer time-limited digital subscription packages intended for use with IPTV Smarters Pro and other compatible player applications. Package availability, channel categories, catch-up, EPG, resolution and simultaneous connections depend on the selected plan, supported device, internet connection and region.

2. Orders and payment

Prices and subscription durations are displayed on the relevant product page before checkout. Available payment methods may include Visa, Mastercard, PayPal and Binance-supported cryptocurrency payment. The method available for a particular order is confirmed during checkout or by our support team. An order is processed only after payment and order details have been verified.

3. Digital delivery

This is a digital service; no physical item is shipped. Access details and setup instructions are supplied using the contact information provided with the order after verification. Customers are responsible for providing a valid email address and telephone or WhatsApp number.

4. Devices and applications

Customers must use a compatible device and legally available player application. App availability can vary by device model and regional app store. Unless expressly stated on the product page, the subscription price does not include third-party device costs or paid application licences.

5. Acceptable use

The subscription is for the purchasing customer and the number of connections included in the selected package. Reselling, sharing beyond the purchased connection allowance, attempting to bypass security controls or using the service unlawfully is prohibited and may result in suspension.

6. Refunds and cancellations

Refund eligibility is governed by our Refund and Returns Policy. Because access credentials are digital and can be activated immediately after verification, customers should confirm device compatibility and plan duration before ordering.

7. Support

Setup assistance is available for supported devices. Service availability can be affected by maintenance, third-party platforms, internet providers, device limitations and events outside our reasonable control.

8. Privacy

Personal information is handled according to our Privacy Policy. Payment details may be processed by the payment provider selected for the order.

9. Contact

Questions about these terms can be sent to Support@Iptvsmartersprime.com or through our Contact page.